When Richter started the project, the perception among Randstad’s executives was that the company’s database was too slow. “This is also a good thing because you don’t pile up so much technical depth.” Recognizing The Treasure Within “I think moving to the cloud means more standardization because you can limit the configuration to main customization, so you have to stick to the standard,” Richter says. The company is looking to modernize its SAP landscape and move its on-premise back-office processes to the cloud. Randstad uses SAP ERP on-premise with managed services from NTT DATA Business Solutions (formerly known as Intelligence) for its back-office processes. Back-office activities include order taking, invoicing and cash collection, employee lifecycle and payroll, finance and the supporting processes, purchasing goods, and taking care of tax and accounting processes. Richter is in Germany, helping to lead Randstad’s effort to modernize its IT back-office processes, which rely heavily on a combination of SAP technology and Google Workspace applications. For example, work-life balance and job security are ranked almost as high as compensation for adult-age workers, according to Randstad’s Employer Brand Research 2021 report. Randstad, a global human resources services leader sitting at the forefront of remote workforce trends, understands that an organization ill-equipped to increase employee productivity and engagement risks falling behind.Įarlier this year, to maintain its competitive edge and maximize its employees’ success in the new world of remote work, Randstad created a state-of-the-art self-service environment that improves employee experiences, while increasing employee productivity, lowering turnover, and reducing the cost of services.Īccording to Detlef Richter, Manager IT Back Office Applications at Randstad Deutschland, speed and agility in back-office processes are essential for creating modern employee experiences, which according to SAPinsider’s State of Human Experience in the Workplace Benchmark Report, is taking on a new level of strategic and business urgency thanks to the shift to remote work.Įmployee experience can be defined as the value workers place on their employment.
labor force will continue to be remote after the pandemic. According to a National Bureau of Economic Research report, an estimated 20 percent of the U.S.
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